Add customers to a waitlist and hand them a cs6 coaster to recall them with once their appointment is ready, Give customers the freedom of browsing the shop floor while they wait to see the opticians. Staff can see who has been waiting longer then usual with a colour codded timer - blue for on time and red for longer then expected. Improving your customer satisfaction and enhancing your staffs performance.
QR self check in points can be placed by the entrance of your building, all the customer has to do is open there phone camera and scan the code, the customer is then taken to a landing page where they can check in to their appointment and that will automatically add them on to the wait list on LRS Connect.
Once checked in the customer can then have the freedom to browse the store while they wait. When the optician is ready to see them, they will be recalled via text message telling them what room to go too. Speed up the check in service and create a faster and more fluent work flow.